FAQ
Default solution folder, feel free to edit or delete it.
We have recently upgraded our security features and your account may have gotten temporarily LOCKED if you did not have any of the security features enabled...
Tue, 25 Feb, 2014 at 8:40 AM
On the Menu Bar please click on the Sign In / Register Button
Under the Register / Forgot Password section fill your e-mail address and the verificatio...
Thu, 20 Feb, 2014 at 5:10 PM
On the right menu bar click on the Sign In / Register tab
Under the Register / Forgot Password section
Fill your e-mail address and the v...
Tue, 12 Aug, 2014 at 2:24 PM
Our system sweeps for new deposits for current active accounts.
Please login to your account , and recheck your balance in about 10 - 20 minutes on...
Wed, 1 Oct, 2014 at 12:42 AM
The Deposit address may change from time to time
Please verify your Deposit Address before making a deposit to your account
Mon, 17 Mar, 2014 at 5:03 PM
The only way to do this is to register with a new e-mail address
Then transfer any of your holdings to the new account via the “xfr” button next to th...
Tue, 18 Mar, 2014 at 11:51 AM
The Authenticator provides a six digit one-time password users must provide in addition to their user name and password to log into their account. It only w...
Thu, 20 Feb, 2014 at 12:25 PM
Log in into your account
Go to the Security Centre tab in the right menu bar
Click on Google 2 Factor Authentication
On your Google Authenticator...
Mon, 14 Apr, 2014 at 5:52 PM
Please send an email to support@havelockinvestments.com:
Subject on the email : 2FA
Sat, 20 Sep, 2014 at 8:39 PM
Its a security option that will only let you log in into your account from the country you had selected.
Fri, 20 Jun, 2014 at 11:36 PM